The Crews Bank & Trust Lake Placid branch offers a wide range of banking services, including personal banking, business solutions, and trust and investment management. The team is known for their excellent customer service, with many reviewers praising their professionalism, friendliness, and willingness to go above and beyond to help with banking needs. Reviews highlight the efficient service at the drive-thru, with many customers mentioning their positive experiences with Barbara Graham, who is often described as a highlight of their banking experience. Julie Whitmire, a loan officer, is also frequently praised for her knowledge, responsiveness, and ability to guide customers through complex banking processes.Some reviewers have noted that the branch is wheelchair accessible and has a clean, welcoming atmosphere. While there have been a few reports of longer wait times during peak periods, the vast majority of reviews express satisfaction with the service and recommend the bank to others.