Credit Control is a well-established debt collection agency with a national license and over 600 employees dedicated to resolving accounts since 1989. The company has a good reputation, as evident from the 4.1 rating. However, some clients have reported issues with harassment and poor customer service.The agency has taken steps to make its facilities accessible to people with disabilities, with a wheelchair-accessible parking lot and entrance.It's worth noting that the agency's working hours are standard, with consistent hours from Monday to Thursday and slightly shorter hours on Fridays.The clients have shared positive experiences with certain employees, who have shown kindness and empathy. However, some clients have reported issues with certain employees, who have been pushy or threatening. One client highlighted the issue of excessive calling, with 10 calls per day, which has caused inconvenience.There is no clear information about the pricing of the services offered by Credit Control, so it's difficult to assess the pricing score.The agency's website provides contact information, including a phone number and physical address, and mentions its co-brand Credit Control LLC.Overall, while Credit Control has its strengths, including a good reputation and accessible facilities, it needs to work on improving customer service and handling complaints more effectively.