The business has a mix of good and bad experiences from customers. The overall rating of 4.0 suggests a neutral impression. Some customers have reported positive experiences, mentioning professional installation, polite and fast delivery, and good customer service. However, there are also negative experiences, including issues with warranty claims, poor customer service, and misleading practices. One customer reported damage to a shed and was left to fix it themselves, while another customer was charged a high fee for moving a shed that had been paid off. Despite these issues, the business seems to have a reliable and convenient rent-to-own program for sheds. Overall, the business could improve by addressing customer complaints and providing more transparent and reliable services. There are ongoing issues with poor customer service and warranty claims.