This business location has an overall score of 4.1 out of 5, indicating a generally positive experience for customers. The quality of services offered is also high, with an average score of 4.3 out of 5. The pricing is competitive, with an average score of 4.7 out of 5. The innovativeness of the business is also commendable, with an average score of 4.5 out of 5.Despite the positive scores, there are some issues that have been raised by customers. Some have reported poor communication and unresponsiveness from the business, while others have experienced problems with the quality of work. There have also been complaints about the business's professionalism and treatment of customers.The business has a strong reputation for its ability to repair and maintain lawn equipment, with many customers praising the quality of work and the prices charged. However, the business has also been criticized for its organization and management, with some customers reporting difficulties in getting their equipment repaired or maintained.Overall, this business location appears to offer high-quality services at competitive prices, but may benefit from improvements in communication, professionalism, and organization.One notable issue is the business's tendency to lose track of customers' equipment, resulting in delays and frustration for customers. This issue has been raised by multiple customers, and it appears to be a persistent problem that the business needs to address.