Tampa
City of Venice Public Works
58.40
58.40
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This public works department is located in a convenient spot, at Building 1350, Ridgewood Ave Avenue, in Venice City. The phone number is easily accessible, and the website link https://www.venicegov.com/government/public-works provides all the necessary information. Unfortunately, the department has its drawbacks. They have made efforts to make their location wheelchair accessible, with a parking lot and entrance suitable for people with disabilities.The working hours are quite standard, from 8 am to 4 pm, Monday to Friday, but it's not possible to visit on weekends. The department's services are provided by the City of Venice Public Works, which adds to its credibility.However, the department's quality of service is subpar. A client's experience with a broken garbage can turned into a long ordeal, with repeated calls and promises that were not kept. This lack of attention to detail and inability to provide a simple garbage can replacement service is concerning. Despite its efforts to provide an accessible location, the department's quality of service falls short. The pricing is fair, considering the standard services offered. But the lack of innovativeness in handling customer complaints and providing services is a major issue. A simple task turned into a major problem, with too much bureaucracy and not enough attention to customer needs. This experience highlights the need for the department to improve its quality of service and innovativeness in handling customer complaints.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Community & Government
Government Service
Public works department
Contact business
1