This location seems to be a reliable source for office furniture and material handling equipment. The company, CI Group, has a wide range of products to offer, including shelving and industrial equipment. The store is wheelchair accessible and offers delivery services, making it a convenient option for customers. However, some customers have experienced issues with customer service, including unresponsiveness and lack of communication. The company also seems to have issues with scheduling and delivery, as evidenced by one customer's review. Despite these issues, many customers have reported positive experiences with the company, praising the quality of the products and the helpfulness of the staff. One customer even reported having a problem with a desk six months after installation and the company came out to fix it promptly. The prices of the products may be a bit high for some customers, but the quality of the products is certainly there. The company's innovativeness in terms of design and functionality is also notable, as evidenced by the variety of products on offer. However, without more information, it is difficult to say for certain. One issue that stands out is the inconsistent customer service and scheduling. Some customers have reported having their delivery cancelled without warning, and others have reported difficulty getting in touch with a supervisor to address their issues. This lack of consistency in customer service is a major concern and may deter some customers from choosing this location.