The place is very welcoming. Patients praise the team for their professionalism and kindness. The staff is described as friendly, helpful, and accommodating. The waiting time is reasonable, and the office is well-organized. However, some patients mention that the parking garage can be a nightmare. The facility is wheelchair accessible, with a parking lot, entrance, and restroom all being easily accessible. They also accept NFC mobile payments, debit cards, and credit cards. Dr. Danner and his team are well-equipped to handle various ear-related issues, including complex conditions. The doctor is praised for his exceptional bedside manner, taking the time to explain procedures and answer questions in a way that's easy to understand. Many patients have expressed their gratitude for Dr. Danner's help in improving their hearing and balance. He is commended for his thorough approach, patience, and knowledge. One patient did have a negative experience with the scheduling department, but this was an isolated incident and didn't seem to be a common issue.