The location has a high rating, suggesting a good reputation. However, some reviewers have expressed concerns about communication and empathy from the doctor and staff. Despite this, many reviewers praise the quality of care and expertise of the surgeon. The clinic's use of NFC mobile payments and appointments recommended suggests a modern approach to healthcare. However, some reviewers have mentioned issues with scheduling and communication. Overall, the location appears to provide high-quality care, but there may be some room for improvement in terms of communication and patient experience.The clinic offers a range of services, including surgical treatment for conditions of the neck and spine, as well as cardiovascular and thoracic surgery. The clinic is led by Dr. Christiano Caldeira, who has received high praise from reviewers for his expertise and bedside manner. However, some reviewers have mentioned that Dr. Caldeira can be absent-minded and uncommunicative at times.One major issue that has been highlighted by reviewers is the clinic's communication and empathy. Some reviewers have mentioned that they felt ignored or dismissed by the doctor or staff, and that they were not kept informed about their treatment or progress. This is a major concern, as effective communication and empathy are crucial for building trust and providing good patient care.Despite these concerns, many reviewers have praised the clinic's quality of care and the expertise of Dr. Caldeira. The clinic's use of modern technology, such as NFC mobile payments, suggests a commitment to staying up-to-date with the latest developments in healthcare. However, the clinic's scheduling and communication processes may need to be improved to address the concerns raised by reviewers.Overall, the location appears to provide high-quality care, but there may be some room for improvement in terms of communication and patient experience.