The restaurant is a basic, strip-mall stop dispensing counter-serve Chinese classics for dine-in or takeout. It offers a wide range of options, including vegetarian choices, small plates, quick bites, late-night food, and comfort food. The restaurant has a family-friendly atmosphere and is suitable for solo dining, dinner, and lunch. The location is wheelchair accessible, with free parking and wheelchair-accessible seating, restrooms, and entrance. However, some customers have reported issues with the service, citing poor customer service from the staff, particularly the woman who takes orders and handles customer complaints.Some customers have reported excellent experiences, praising the quality of the food, particularly the orange chicken, which is described as spicy and deep in flavor. Others have mentioned that the food is always hot and fresh, and that the owners are very nice and courteous. However, there have been some complaints about the quality of the food, with one customer reporting that the noodles and chicken tasted like hand soap.The pricing is considered to be reasonable, with most customers reporting that the prices are good value for the amount of food they receive. However, some customers have reported issues with the delivery fees, with one customer reporting a $10 delivery fee.The restaurant's innovativeness is not particularly notable, as it serves traditional Chinese cuisine in a standard format. However, some customers have praised the restaurant for its ability to accommodate allergies and dietary restrictions.