This medical service, specifically a urology practice, has a mixed reputation. The building is easily accessible, and the office is wheelchair friendly. The location on North Armenia Avenue is convenient, and the staff is polite, but some clients have experienced unprofessional behavior from certain team members. Some clients have praised the care and professionalism of Dr. Polsky, and appreciate the efficient processing of medical needs. However, many have reported extremely negative experiences, including rude and uncaring behavior from Dr. Polsky and his staff, with some even feeling like they were misdiagnosed and mistreated.The biggest concern is that some patients have been left feeling uncomfortable and uneasy, especially when dealing with sensitive medical issues. Many have taken to social media to express their frustration and disappointment. One family even decided to seek a second opinion after feeling uncomfortable with Dr. Polsky's bedside manner.In terms of payment, some patients have experienced surprise charges and been asked to pay upfront, which can be inconvenient and stressful. It's worth noting that the practice does offer NFC mobile payments, debit cards, and credit cards as payment options.Despite some clients' positive experiences, the overall rating is low due to the number of negative reviews and complaints about the staff's behavior and the practice's policies. It's worth seeking a second opinion before making an appointment here.