Tampa
Children's Board Family Resource Centers in South County
16.41
16.41
Overview
The Children's Board Family Resource Centers function as a strong, collaborative partnership between several agencies committed to families in Hillsborough County.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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Overall
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This center is a perfect place for families to receive support and resources. The staff is incredibly helpful and friendly, always willing to lend a hand. The facilities are clean and well-maintained, with a separate playroom for kids to have fun while their parents take care of business. The location is easily accessible, with a wheelchair-friendly parking lot and entrance.Unfortunately, there have been some instances where clients felt that their concerns were not properly addressed. For example, one client reported that they were promised a call back to set up an appointment, but the call never came. This issue highlights the importance of follow-through and clear communication in providing excellent service.The center offers a wide range of programs and services, including flu shots, hearing and vision tests, and access to community resources. The staff is bilingual, speaking both English and Spanish, making it easier for non-English speakers to access the services.Working hours are convenient, with extended hours on Tuesday and Thursday, and a weekend schedule that caters to those who need to take care of family matters during their free time. The center's website and phone number are easily accessible, making it simple to get in touch or find out more about their services.Overall, the Children's Board Family Resource Center is a valuable asset to the community, providing essential services and support to families in need. With a few tweaks to their communication and follow-through, they could take their service to the next level.
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Hours
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Categories
Community & Government
Volunteer organization
Family service center
Non-profit organization
Civic Organizations
Community Service
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