This location appears to be a mixed bag, with some positive and negative aspects. On the positive side, it seems to provide a safe and friendly environment for supervised visitations. The staff is professional and accommodating, and the facilities are well-organized and kid-friendly. However, there have been some issues with service, particularly with the weekend staff not following court orders and not notating details of conflicts in records. Additionally, the director, Trish Waterman, has been accused of being unprofessional and lacking empathy. It's also worth noting that there seems to be some confusion about what items are allowed to be brought to the child during visitation. Overall, the quality of the service appears to be average, but there are some significant issues that need to be addressed.