Charter Electric

4.1

• (1 reviews)

200 711 S Howard Ave Avenue, Tampa

1.63

200 711 S Howard Ave Avenue, Tampa

1.63

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Overview

Here at Charter Electric, we are the premier team of fully licensed electricians serving Tampa and the surrounding areas. For fast, accurate, and dependable electrical services, including 24/7 emergency electrical services, you can always count on our team of highly experienced professionals to get the job done, and get it done right.

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4.1

1 reviews

Innovativeness

3.8

Overall

4.1

Pricing

5.0

Quality

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.1

This business location offers a wide range of services, including electrical installation, repair, and maintenance. The team of professionals at Charter Electric appears to be knowledgeable and skilled in their work. However, there have been some issues with customer service and communication. One customer reported being spoken to rudely and having their concerns dismissed, while another reported being threatened and harassed by the owner after trying to report a problem.Despite these issues, many customers have had positive experiences with the company. Several reviewers praised the professionalism and courtesy of the electricians, as well as the quality of their work. Some reviewers also appreciated the company's responsiveness and willingness to help.The company's pricing appears to be reasonable, with several reviewers noting that they were satisfied with the cost of their services. However, there have been some issues with billing and warranty claims.Overall, this business location seems to have a mixed record. While they have many strengths, including their knowledge and skills, they also have some weaknesses, particularly when it comes to customer service and communication. With some improvement in these areas, this company could become a top choice for customers in the Tampa area.One issue that stands out is the company's handling of customer complaints. Several reviewers reported being treated rudely or dismissively by the owner or other staff members when they tried to report problems with their services. This is a major red flag for any business, as it suggests that the company is not prioritizing its customers' needs and concerns.Additionally, the company's willingness to dispute customer claims and try to shift blame rather than taking responsibility for their mistakes is concerning. This suggests that the company may not be taking customer complaints seriously or may be more interested in protecting its own interests than in providing good customer service.Overall, while Charter Electric has some strengths, its weaknesses in customer service and communication make it a business that customers should approach with caution.