This location has been praised for its excellent customer service and knowledgeable staff. They have been able to provide fast and efficient repairs, with many customers noting that their issues were resolved quickly and at a reasonable cost. The owner, Charlie, is also commended for his honesty and willingness to work with customers to find solutions.However, some customers have noted that the prices can be a bit higher than expected, and some have complained about the quality of workmanship in the past. Despite these issues, the majority of customers have reported positive experiences and would recommend the location to others.One major issue that stands out is a complaint from a customer who had their scooter stolen from the shop's parking lot. The shop's management seemed unresponsive and unhelpful, which led to a negative experience for the customer. This issue highlights the importance of good customer service and accountability, even in the face of unexpected problems.Overall, this location seems to be a reliable choice for scooter repairs and maintenance, but it's essential to be aware of the potential issues and to carefully review any repair quotes before authorizing work.