Tampa
CenturyLink
0.19
0.19
Overview
Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.
Features
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Overall
Pricing
Quality
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CenturyLink's location on N Tampa St Street in Tampa City has a mixed reputation among customers. The overall score is 2.3 out of 5, indicating that the business falls short in several areas. The quality of services and products seems to be a significant issue, with a score of 2.3 out of 5. This could be due to various reasons such as slow internet speeds, poor customer service, or inadequate product offerings.The pricing, however, seems to be a strong point for CenturyLink, with a score of 4.9 out of 5. This indicates that the business offers competitive pricing for its services. Unfortunately, there is no information available to determine the innovativeness of the business.From the known data, it can be inferred that the business offers high-speed internet services, local and long-distance home phone services, TV, and special bundle offers. The business has a wheelchair-accessible parking lot and entrance, which is a positive feature. The acceptance of debit and credit cards as forms of payment is also a convenience for customers.However, the numerous complaints from customers suggest that there are significant issues with the business's customer service. Many customers have reported difficulty in getting help from customer service representatives, with some even being transferred multiple times without resolving their issues. Others have reported being lied to or misled by representatives, which has resulted in wasted time and frustration.There is also a lack of transparency in the business's pricing and services, with some customers complaining about surprise price increases and slow internet speeds that are not as advertised. This lack of transparency and reliability has led some customers to feel scammed or misled by the business.Overall, while CenturyLink's pricing may be competitive, the quality of its services and products falls short, and the business needs to improve its customer service and transparency to meet customer expectations.
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Categories
Home & Daily Service
Community & Government
Internet service provider
Telephone company
Telecommunications service provider
Internet Service
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