Tampa
Century 21 Circle Property Management
11.60
11.60
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Appointment required
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Overall
Quality
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This location has a mixed reputation. The overall score is average, which might be a reflection of the inconsistent experiences of customers. Some clients have reported positive experiences with agents like Tim and Heather, who were responsive and helpful. However, others have had extremely negative experiences, with agents like Heather Andersen being described as rude and unhelpful.Some common issues that have been reported include unresponsiveness, neglect, and incompetence. For example, one customer had to wait for over a week to get an email response from the office, and another customer had to deal with a key that wouldn't work, which resulted in them having to spend their own money on an emergency locksmith.Additionally, some customers have reported issues with the office's handling of repairs and maintenance, with one customer saying that the agent they worked with would ignore their questions and refer them to the lease agreement instead of providing a personable and helpful service.On the other hand, some customers have reported positive experiences, such as working with Tim and Heather, who were described as great to work with and got things done quickly.It's also worth noting that the office seems to have some issues with communication, with some customers reporting that they were ghosted or left with unanswered questions. This lack of communication can be frustrating and stressful for customers, especially when they are dealing with important issues like repairs and maintenance.Overall, this location seems to have some significant issues that need to be addressed in order to improve the customer experience. However, it's also clear that there are some agents who are doing a good job and providing excellent service to their customers.One issue that stands out is the lack of communication and responsiveness from the office. This has resulted in some customers feeling frustrated, stressed, and unvalued.
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Categories
Real Estate
Financial Service
Construction & Development
Property investment company
Property administration service
Property management company
Property maintenance
Financial Advisors
Repair & Renovations
Property Management
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