Tampa
Castle Keep Guns
17.36
17.36
Features
Debit cards
Quick visit
In-store pickup
Wheelchair accessible entrance
Small business
Wheelchair accessible parking lot
Credit cards
NFC mobile payments
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Quality
Overall
Pricing
Innovativeness
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The business location has a generally positive reputation, with a high rating of 4.3 from third-party ratings. Customers praise the staff's knowledgeability, helpfulness, and friendliness. They appreciate the wide selection of firearms, accessories, and unique pieces. Some customers have noted that the prices are competitive, although a few have mentioned that the used guns may be overpriced. The shop has undergone renovations and is now under new ownership, with a focus on maintaining a small-town feel and providing an excellent customer experience.Some customers have reported having a positive experience with the staff, citing their willingness to help and answer questions. Others have praised the shop's knowledgeable staff and helpfulness. However, a few customers have mentioned having a negative experience, citing poor customer service, high prices, and a limited selection of firearms.One notable issue is the owner's response to a customer who complained about being ridiculed for being a Democrat. The owner responded by thanking the customer for their feedback and inviting them to visit the shop again after its grand reopening. This response may be seen as dismissive and unsatisfactory by some customers.Overall, the business location has a strong reputation, but there may be some areas for improvement in terms of customer service and pricing.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Shopping
Gun Shops
Gun shop
Ammunition supplier
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