This CAPS Home Accessibility and Safety Solutions location seems to provide high-quality service and products for customers with accessibility needs. The staff, particularly Dylan, are knowledgeable and helpful in tailoring solutions to each customer's specific requirements. The shop is also open to provide information and assistance even when they are not officially open. Many customers have praised the professionalism and courteousness of the staff, which makes them feel comfortable and confident in their ability to provide suitable solutions.Some customers have also appreciated the shop's willingness to provide loaner equipment, such as wheelchairs and zimmer frames, to customers who are in need of assistance while waiting for permanent solutions to be installed.However, one customer reported difficulty in getting a return call, which may be a challenge for customers who are not familiar with the area or who have limited mobility.The shop is located in a convenient location, with wheelchair-accessible parking and entrance. They offer a variety of products and services, including grab bars, toilet lifts, and mobility equipment.Overall, CAPS Home Accessibility and Safety Solutions appears to be a reliable and trustworthy business that prioritizes customer satisfaction and provides excellent service.