The location has received an overall rating of 4.2, with mixed reviews from customers. While the pricing is consistently high-rated at 5.0, the quality of the products and services is a concern, averaging 3.1 out of 5. Innovativeness is somewhat of a mixed bag, with some customers praising the location's willingness to go above and beyond, but others criticizing the service department's inability to troubleshoot technical issues over the phone.Some customers have had positive experiences, citing helpful sales associates, such as Ashley, who took the time to explain the inner workings of the RVs and helped them find their perfect match. Others have praised the location's selection of RVs, including Matthew England, who showed them a variety of options that fit their budget.However, there have been some complaints about the service department, with customers accusing Jessica of being dishonest and manipulating the system to charge them extra fees. Another customer reported a similar experience, stating that Jessica told them that they would be responsible for paying for the diagnostic time, even though their extended warranty covered it.Additionally, some customers have expressed frustration with the location's customer service, with one customer stating that they were told to call another company for help with a technical issue, and that the location requires a paid membership to troubleshoot problems.Overall, it seems that the location has some strengths, such as its knowledgeable sales associates and high-quality products, but also some weaknesses, including a customer service department that may prioritize profit over customer satisfaction.On the other hand, some customers have had overwhelmingly positive experiences at the location, citing helpful staff, such as Maribella, who went above and beyond to help them find their perfect RV, and Ashley, who was knowledgeable and patient in helping them navigate the purchasing process.The location's management has also been praised for their professionalism and dedication, with one customer stating that they were extremely pleasant and thorough throughout the entire process.However, it's worth noting that some customers have expressed frustration with the location's business approach, with one customer stating that they were unable to get the manager to discuss their issue over the phone, and another customer reporting that they were told to pay extra fees for diagnostic time, even though their extended warranty covered it.Overall, while the location has some strengths and weaknesses, it seems that the customer service department is a major area of concern, with some customers feeling that they were taken advantage of or prioritized over.It's worth noting that some customers have expressed loyalty to the location, with one customer stating that they would highly recommend them to anyone, and another customer expressing their gratitude for the location's help in finding their perfect RV.