CallStar is a reliable and professional answering service that provides excellent customer service. The staff is friendly and efficient, and they are available 24/7 to handle calls. The company has a long history of excellence, having earned the Association of Teleservice International Award of Excellence for Outstanding Customer Services every year since 2004. The office is wheelchair accessible, and online appointments are available, making it convenient for customers. The staff is professional, polite, and courteous, and they go the extra mile to ensure that customers are satisfied.There is an occasional issue with staff handling some calls in a way that could be seen as not ideal, and in one case, a customer reported a negative experience. However, the company takes complaints seriously and takes action to address any issues.The company has a strong reputation and is well-liked by its customers. They provide great value for the price, and their services are reliable and professional. They have a good range of features, including online appointments and wheelchair accessibility, which makes it easy for customers to use their services.