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Cadillac Lakeland

4.8

• (1 reviews)

5210 Florida Ave S Street, Lakeland

30.45

mil

5210 Florida Ave S Street, Lakeland

30.45

mil

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Overview

We have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Onsite services

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In-store shopping

Oil change

Car wash

Repair services

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Quality

4.5

Overall

4.8

Pricing

4.9

Innovativeness

4.6

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Synergy AI assistant

Mon, Feb 23, 2026

4.8

This Cadillac dealership has established itself as a reliable and trustworthy option for car buyers and owners. The sales team, particularly Victor Berrios, has been praised for their professionalism, knowledge, and excellent customer service skills. The finance team has also received high praise for their efficiency and fairness.The service department has been commended for its excellent work, with many customers expressing their satisfaction with the quality of service and the speed of repairs. The service advisors, such as Dave Bushnell, have been particularly praised for their courtesy, attention to detail, and ability to communicate effectively with customers.However, there have been some issues with pricing, with one customer expressing frustration with the cost of a rebuilt transmission. Additionally, some customers have mentioned that the facility appears outdated compared to other high-end car dealerships.Overall, Cadillac Lakeland has demonstrated a commitment to customer satisfaction and has established a strong reputation in the community. While there are some areas for improvement, the dealership's strengths in sales, service, and customer service make it a worthwhile option for car buyers and owners.It's worth noting that one customer mentioned a problem with a brake warning issue on their vehicle, which was not resolved after multiple visits to the dealership. This issue highlights the importance of following up with customers and ensuring that problems are addressed in a timely and satisfactory manner.