The business location has excellent ratings from customers, with a high overall score of 4.7 out of 5. The quality of service is consistently high, with 8 out of 10 customers giving it a perfect 5-star rating. The pricing is also very competitive, with all 10 customers giving it a perfect 5-star rating. However, the innovativeness of the business could be improved, with a score of 4.5 out of 5.The business is a transportation service that offers a range of services, including airport shuttles, cruise terminal transportation, and taxi services. The staff is described as professional, courteous, and accommodating, with a strong emphasis on customer satisfaction. The vehicles are clean and well-maintained, and the drivers are knowledgeable about the area and provide excellent service.One of the standout features of this business is its commitment to customer service. The owner, Cedric, is described as being extremely helpful and willing to go the extra mile to ensure that customers have a positive experience. The business also has a strong reputation for being reliable and trustworthy, with many customers praising the punctuality and professionalism of the staff.However, one potential issue is that there is a review from a customer who had a negative experience with the business, stating that they made a reservation a week ago but the driver never showed up and they were unable to reach anyone by phone. This issue was isolated and did not seem to be a recurring problem, but it is worth noting that the business could improve its communication and follow-up with customers to prevent such incidents from occurring in the future.Overall, this business location is an excellent choice for anyone looking for reliable and professional transportation services in the Tampa area. With its high-quality service, competitive pricing, and commitment to customer satisfaction, it is a great option for both individuals and groups.