This business location is a logistics and transportation service provider, offering various services including shipping, freight forwarding, and trucking. However, based on the feedback from clients, there are some concerns that need to be addressed. The business has a limited wheelchair accessibility, which may be a barrier for some customers. The client feedback also reveals a lack of responsiveness and communication, with some clients expressing frustration with getting someone to answer the phone or the door. Additionally, some clients have experienced issues with customer service, including delays in communication and improper palletization of products. The business has also been accused of using bait and switch tactics and altering documents to inflate rates. On the other hand, one client praised the company's competitive rates, but this was an isolated incident. Overall, the business appears to be lacking in quality and innovation, but has some potential in terms of pricing.