It seems that the business has received mostly negative reviews from customers. Many reviewers have reported issues with the staff's behavior, including rudeness and unprofessionalism. Some reviewers have also reported problems with the availability of vehicles, with several instances of the business not having the vehicle that was reserved. Additionally, there have been complaints about the pricing and additional fees charged by the business. The parking and accessibility features seem to be available, and the business is open during the listed hours. However, the overall quality of the business seems to be a major concern. One of the issues that stands out is the consistency of vehicle availability, as multiple reviewers have reported showing up to pick up their reserved vehicles only to find out that they were not available. This has led to wasted time and additional expenses for some customers. Another issue is the customer service, as several reviewers have reported being treated rudely or being given the runaround by the staff. It seems that the business needs to improve its customer service and vehicle availability in order to provide a better experience for its customers.