The location is easily accessible, with a wheelchair-friendly entrance and parking lot. The staff is helpful and knowledgeable, making it a great place to find what you need for a manufactured home. The prices are very competitive, often beating those of bigger hardware stores. However, some customers have noted that the store may not have everything you need, but the staff is always willing to order it for you. They have a wide selection of products, including cabinets, windows, doors, and plumbing supplies. The staff is also friendly and willing to lend a hand, whether it's cutting items for you or providing expert advice. On the downside, some customers have experienced issues with customer service, including unhelpful staff and long wait times. Additionally, the store can appear a bit disorganized at times, with high and low prices seemingly having no rhyme or reason. Despite these minor issues, Broke & Poor Surplus, Inc. remains a great option for those in need of home renovation materials. It's a great place to find unique or hard-to-find items, and the staff's expertise is unparalleled.