Michels & Lundquist Funeral Home is a reputable establishment that offers a wide range of services, including funeral, memorial, and cremation services. The staff is known for being caring, compassionate, and professional. Rachel Mayo, in particular, has been praised for her exceptional service and kindness during difficult times. The funeral home is also appreciated for its attention to detail, customization options, and flexible pricing.The location is convenient, with on-site parking available. The chapel is well-maintained, and the cremation services are handled with care and respect. While some clients have reported delays or issues with the cremation process, the funeral home has worked to resolve these issues and provide excellent customer service.One client expressed concern about the initial price quote being higher than the final bill, but the funeral home worked to reduce the cost and provide a more reasonable price. This flexibility is appreciated, especially during difficult times.Overall, Michels & Lundquist Funeral Home is a good choice for those seeking a professional and compassionate funeral service. The staff is dedicated to providing personalized care and attention to each family's needs.However, one issue stands out: there have been reports of delays or issues with the cremation process, which can be stressful and traumatic for families already dealing with the loss of a loved one. This issue should be addressed to ensure that clients receive the best possible service.