The dealership has a generally positive reputation with customers, with some issues regarding the quality of service. The sales and service teams are knowledgeable and helpful, with some staff members standing out for their excellent customer service skills. The dealership's innovation in using technology and offering convenient services is notable, but there is room for improvement in this area. One customer reported being disappointed with the quality of their vehicle's tires, which was addressed promptly by the dealership's management. Overall, the dealership seems to be doing a good job of meeting customer needs and providing a positive experience, but there are some areas where they could improve.