This car battery store has some nice features, such as being wheelchair accessible and offering in-store pickup. They accept various payment methods, including NFC mobile payments, debit cards, and credit cards. However, the quality of the service seems to be a major concern. Many customers have reported issues with staff being rude and unhelpful, with one customer even being threatened with a call to the police. It's also worth noting that some customers have reported feeling rushed and disrespected, with one customer being left to wait for over three hours for an oil change. The prices seem to be a major plus, with one customer praising the facility and pricing of the parts. However, this is not enough to redeem the store from its overall poor reputation. Unfortunately, there doesn't seem to be much innovativeness in the way they approach customer service, with many customers feeling that their time is not respected.