Braid Insurance Group is a well-established agency with a strong presence in Tampa City. The agency offers a wide range of insurance services, including renter's, life, home, and auto insurance. The staff is knowledgeable and helpful, with many clients praising their professionalism and friendly demeanor.The agency's office is wheelchair accessible, with a convenient parking lot and entrance. The working hours are consistent, with the same hours of operation for each day of the week. The clients' feedback is overwhelmingly positive, with many praising the agency's staff, particularly Kim, Grace Marie, Charisse, and Chris, for their exceptional customer service and ability to find cost-effective insurance solutions.The only issue that some clients have encountered is the occasional communication breakdown, which has led to misunderstandings and delays. However, the agency has taken steps to address these issues, and many clients have reported significant cost savings and improved coverage.Overall, Braid Insurance Group is a reliable and customer-focused agency that can help you find the right insurance solutions for your needs.