This boat dealership has been a great experience for many customers. They have a team of knowledgeable and professional sales representatives, particularly Mike Shepherd, who are committed to providing exceptional customer service. From the initial contact to the final handshake, Mike and his team have been responsive, transparent, and genuinely interested in helping clients find the right boat. They have a thorough understanding of the boating industry and are able to provide valuable insights and guidance throughout the process.The dealership's use of videos to showcase boats has been a game-changer, allowing clients to get a realistic view of the vessel from the comfort of their own home. This has made the buying process smoother and less stressful, especially for those who are purchasing a boat from afar.The dealership's hours of operation are flexible, with clients able to schedule appointments online or over the phone. The accessibility features, including wheelchair-accessible parking and entrance, make it easy for everyone to visit and explore the dealership.One area for improvement is the lack of transparency about the dealership's business practices. Some clients have reported feeling overwhelmed by the number of communications they received from Mike and his team, which can be confusing and stressful.Overall, BoatVideoShop Yacht Sales is a reputable and reliable dealership that prioritizes customer satisfaction. With their exceptional customer service, innovative marketing approach, and commitment to transparency, they are an excellent choice for anyone looking to buy or sell a boat.