This business location seems to be a reliable place for window coverings. It has a convenient location and working hours, which allows customers to plan their visits. The staff is generally friendly and professional, with some employees standing out for their excellent customer service. However, there is an issue with inconsistent quality, as some customers have experienced problems with their window treatments, such as cracks and faulty mechanisms. One customer had a particularly bad experience with long wait times and unreturned calls, which seems to be an isolated incident. The company has shown willingness to resolve issues, but it may take some time and effort to do so. The prices seem to be competitive, and the business has received some praise for its efficiency and quality products. Overall, this business has some strengths, but it needs to work on improving its quality control.