The business location at Building 6415, Florida Ave S Street, Lakeland City has an overall score of 4.4 out of 5. The quality of service and care is rated 4.2 out of 5. The pricing is considered fair, with a rating of 5 out of 5. Innovativeness is rated 4.7 out of 5, indicating that the business is willing to adapt and improve its processes. The location is accessible, with wheelchair-accessible seating, restrooms, and parking. However, there have been some issues with staff behavior, including rudeness and unprofessionalism. Some donors have experienced long wait times and frustration with the process. Despite these issues, many donors have reported having a positive experience, praising the staff's professionalism and kindness. Overall, the business location is a good option for those looking to donate plasma, but there is room for improvement in terms of staff behavior and process efficiency.The business has received praise from many donors for its friendly and professional staff, with some mentioning specific staff members who have gone above and beyond to make their experience positive. However, there have also been reports of rude and unprofessional staff behavior, which can be frustrating for donors. The business has made an effort to respond to negative reviews and concerns, offering apologies and explanations for any issues that may have arisen. Some donors have reported experiencing long wait times, which can be frustrating, but the business has taken steps to improve efficiency and reduce wait times. Overall, the business location is a good option for those looking to donate plasma, but it is essential to be aware of the potential issues and to communicate with the staff to ensure a positive experience.There have been some reports of issues with the business's policies and procedures, including concerns about the amount of plasma taken from donors and the compensation offered. Some donors have reported feeling taken advantage of or exploited by the business's practices. However, the business has maintained that its policies and procedures are in place to ensure the quality and safety of the plasma collected. The business has also taken steps to address concerns and improve its practices, but some donors may still have reservations about the business's methods.Overall, the business location at Building 6415, Florida Ave S Street, Lakeland City is a good option for those looking to donate plasma. While there have been some issues with staff behavior and process efficiency, the business has made an effort to respond to concerns and improve its practices. Donors can expect a professional and friendly experience, but it is essential to be aware of the potential issues and to communicate with the staff to ensure a positive experience.