The location has excellent overall rating. Quality of service is at the highest level, customers are extremely satisfied with the products they receive. Prices seem to be reasonable and competitive in the market. The innovativeness of the location is not exceptional, however, the staff are doing their best to keep up with the latest technologies and trends in the industry. The overall experience at this Big Frog Custom T-Shirts & More is overwhelmingly positive, customers appreciate the friendly and knowledgeable staff, who are willing to go the extra mile to ensure customer satisfaction.Despite some minor issues reported by a few customers, the majority of reviews are glowing and praise the location's exceptional service, high-quality products, and competitive pricing. Customers appreciate the staff's willingness to work with them to achieve their design goals and the efficient turnaround times. The location seems to have a strong commitment to customer satisfaction, with many customers returning for repeat business and recommending the location to their friends and family.There is, however, one major issue reported by a customer, which seems to be related to the staff's attitude and communication skills. In this case, the customer felt that the staff was rude and unhelpful, which is an isolated incident and not representative of the typical customer experience. It's possible that this incident was an anomaly and not a reflection of the location's usual level of service.