The business has a good reputation with a score of 4.2 out of 5. The quality of services provided is average, with a score of 3.1 out of 5. However, the pricing of services is excellent, with a score of 5 out of 5. The business also shows a high level of innovativeness, with a score of 4.5 out of 5.One issue that was highlighted in the review is the communication breakdown between the customer and the business. The customer felt that the assistant, Jackie, was unprofessional and made false promises. The customer also felt that the business was dishonest and did not treat them with respect.Overall, the business has a good reputation, but it seems to have some areas for improvement in terms of communication and customer service.