The location, Bentley Tampa Bay, offers a variety of services including car sales, rentals, leasing, and repair. The business has a wide range of products, including new and used cars, and offers services such as oil change and repair. The dealership has a good reputation, with a rating of 4.6 from third-party sources. Most customers have reported a good experience with the staff, with some reviewers praising the sales team's professionalism and knowledge. Arek Zapal, a service manager, has been consistently praised by customers for his excellent service and communication. However, there have been some issues reported by customers. Some reviewers have complained about the service department's turnaround times and the unavailability of parts. In one instance, a customer had a negative experience with a salesman, who seemed irritated and unhelpful. The dealership has made an effort to address customer complaints, with the general manager apologizing for the poor experience and offering to discuss the issue further. However, the dealership still needs to improve its customer service and address the issues reported by customers.Despite the issues, the majority of customers have reported a positive experience with the dealership. The business has a good reputation, and customers have praised the staff's professionalism and knowledge.