This business is a utility company offering various services such as water testing and drug testing. The location is wheelchair accessible with parking and entrance. The staff is knowledgeable and helpful, with some clients praising their expertise in water and environmental testing. Some clients have reported receiving great service and results, while others have had issues with communication and turnaround times. One client reported being charged twice for the same service, and customer service was unhelpful. Despite some issues, the majority of clients have had positive experiences with this business. However, the issue with customer service and communication needs to be addressed. Clients need to feel valued and supported when dealing with their issues. Overall, this business is a good option for those seeking utility services, but they need to improve their customer service to achieve even higher ratings.