This business is well-established and has a good reputation among visitors. The staff is welcoming and helpful, with many guides being praised for their knowledge, patience, and ability to create a fun experience. The jet skis are generally well-maintained and in good condition, with many visitors noting that they had a great time on the water. However, there have been some issues with customer service, particularly with one staff member being rude and unhelpful. Some visitors have also noted that the business has a lot of rules and regulations, which can be frustrating for those who are not familiar with them. Overall, this business seems to be a good option for those looking for a fun and relaxing experience on the water, but may not be the best choice for those who are looking for a more personalized or flexible experience.