The business is situated at a convenient location, near the water, which allows customers to demo kayaks. The staff is knowledgeable and friendly, providing excellent customer service. They offer a wide range of kayaks and accessories, including Nucanoe and Feelfree brands. The owners, Mark and Meryl, take the time to understand customers' needs and preferences, helping them choose the right kayak. They are willing to go the extra mile to ensure customers are satisfied with their purchase.However, one issue is that they can be busy on Saturdays, which might lead to a less-than-ideal experience for customers who are ignored, as was the case with one customer. Despite this, the business has a strong reputation, with most customers praising their helpfulness, knowledge, and willingness to assist with kayak-related needs. The business is well-suited for customers looking for a high-quality kayak and accessories, with a focus on providing a unique shopping experience.