Tampa
BayCare Health System
15.81
15.81
Overview
At BayCare Behavioral Health – Brooksville, adults and children are provided recovery services to help them make informed, healthy choices that support their
Features
NFC mobile payments
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Quality
Pricing
Overall
Innovativeness
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The business location under review, BayCare Health System, is situated at Building 2985, Drew St Street, Clearwater City, and offers medical services as part of a comprehensive hospital system. With a rating of 3.8 out of 5, the overall experience at this location is somewhat mixed. While some customers have had positive interactions, others have encountered issues that have negatively impacted their experience.Quality of service is also somewhat inconsistent, with a rating of 3.2 out of 5. Some patients have praised the compassion and friendliness of staff members, while others have experienced problems with medical care, including issues with prescription refills and billing.Pricing is generally well-regarded, with a rating of 4.2 out of 5. Many customers have noted that they found the costs to be reasonable and comparable to other healthcare providers in the area.In terms of innovativeness, the rating is 4.1 out of 5. While the business has made efforts to improve its services and operations, there are some areas where it could be more innovative and forward-thinking.One major issue that stands out is the problem with the billing department. Several customers have reported difficulty getting their bills straightened out, including issues with payment terms and unexpected charges. This has led to frustration and a sense of mistrust among some patients.Another issue that has been raised is the lack of responsiveness from some staff members. Customers have reported difficulty getting through to a live person on the phone, and have had to wait for extended periods of time to receive a response to their queries.Despite these issues, the business has also received praise for its efforts to improve patient care and satisfaction. Some customers have noted that the staff is generally friendly and helpful, and that the facilities are clean and well-maintained.Overall, while BayCare Health System has its strengths and weaknesses, it appears that there is room for improvement in terms of consistency and responsiveness. By addressing these issues and continuing to innovate and improve its services, the business may be able to enhance the overall experience for its patients and build greater trust and loyalty.
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Categories
Medical Service
Hospitals
Hospital department
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