This business seems to be a mixed bag. The company offers a wide range of services, including pool cleaning, water heater repair, and sports equipment. The Net Zero Approach to pricing is a unique feature that might appeal to customers. The business is wheelchair accessible and has a convenient location on Fruitville Rd Road in Sarasota City. However, there have been some issues with customer service and billing. One customer reported being overcharged and having their salt system damaged, which was not compensated. Another customer complained about not receiving any help when they called. On the other hand, some customers have had positive experiences with the company, particularly with the customer service team, which is described as pleasant, professional, and responsive. The prices are considered extremely reasonable, and some customers have even received free salt water pool systems. However, the quality of service seems to be inconsistent, and the company's innovativeness is not clearly defined. Overall, this business could improve by addressing customer service issues and providing more consistent quality of service.