The review of Bay Area Neuropsychology is mixed. While some clients have reported positive experiences with the staff and doctors, many have expressed frustration with the lack of customer service, communication issues, and long wait times. Some clients have reported difficulty in getting appointments scheduled, and when they do, the staff can be unhelpful and unresponsive. Others have experienced issues with billing and payments, with some even being charged for missed appointments. On the other hand, some clients have reported positive experiences with the doctors and therapists, who are knowledgeable and caring. The office itself is clean and welcoming, and the staff is generally friendly. However, the lack of communication and follow-up with clients can be a significant issue. Overall, the business score is 2.4 out of 5, with quality being a major concern.