The business is located in a building with wheelchair-accessible seating, restroom, parking lot, and entrance. The description states that the facility provides skilled nursing care, exceeding expectations through every interaction. However, the numerous negative reviews reveal a different story. Many clients experienced neglect, poor care, and unprofessional behavior from staff, leading to severe consequences for their loved ones.Several clients reported that staff members failed to answer call buttons, left patients in soiled conditions, and showed a lack of empathy. Some patients were left without medication, food, or proper care, while others experienced falls and pressure ulcers due to inadequate supervision. Many reviewers expressed concerns about the facility's cleanliness, with some even documenting the presence of mold and unpleasant odors.In contrast, a few positive reviews highlighted the kindness and dedication of certain staff members, such as nurses and therapy teams. However, these experiences were not representative of the overall care provided by the facility.The facility's management responded to some of the negative reviews, apologizing and promising to address the concerns. However, it appears that these efforts have not been sufficient to improve the quality of care provided.Based on the numerous negative reviews and concerns raised, it is clear that this facility has significant issues with quality of care and patient safety. While some staff members may be compassionate and dedicated, the overall experience for many clients has been marred by neglect, unprofessional behavior, and poor management.Therefore, I would not recommend this facility to anyone seeking skilled nursing care, especially those with loved ones who require specialized attention. It is essential to prioritize the well-being and safety of patients, and this facility falls short of that standard.