The company has a decent overall rating, but with a few notable issues. The quality of their work has been inconsistent, with some clients reporting shoddy craftsmanship and poor attention to detail. However, many clients have also reported excellent work and professionalism. Pricing seems to be reasonable, with some clients mentioning that they got a good deal. Unfortunately, the company's innovativeness is not well-represented, as they seem to be stuck in traditional methods and don't appear to be pushing the boundaries of their industry. Overall, the company seems to be reliable, but not particularly exceptional in any area. The wheelchair-accessible parking lot and entrance are definite positives, making the location accessible to a wide range of clients. However, some clients have reported issues with communication and customer service, which is a major concern. Additionally, some clients have reported issues with the quality of their work, including leaks and poor craftsmanship. One major issue that stands out is the company's lack of accountability and responsiveness. Many clients have reported difficulty getting in touch with the company, and some have been left waiting for extended periods of time for repairs or follow-up appointments. This lack of accountability and responsiveness is a major red flag, and it's something that the company needs to work on in order to improve their overall rating.