This Florida Orthopaedic Institute location at 1011 Jeffords St Street, Suite D, Clearwater City, provides high-quality medical services, evident from the excellent ratings from patients. The staff is knowledgeable, friendly, and professional, with Dr. Marcotte being a standout for his exceptional bedside manner and ability to explain complex medical issues in a clear and concise manner.Patients appreciate the efficient and prompt service, with many mentioning that they were seen within a short wait time. The office is well-organized, and the staff is attentive to patients' concerns, making them feel at ease during their visits.While the institute has received some negative feedback, mostly related to issues with the phone system and a single instance of a missed appointment, these seem to be isolated incidents. Overall, the majority of patients have had positive experiences and have praised the institute for its excellent care and compassionate staff.One issue that may require attention is the phone system, which has been criticized for being difficult to navigate and leading to frustration among patients. Additionally, the institute's handling of the missed appointment, while apologetic and empathetic, may benefit from clearer communication and follow-up procedures to prevent similar incidents in the future.The institute's commitment to providing high-quality care and its willingness to address patient concerns are evident in the owners' responses to negative feedback. Overall, this location is a good option for those seeking orthopedic services, and its reputation for excellent care and professionalism is well-deserved.