This location seems to be a solid choice for people who need to fix or buy jewelry and watches. The staff is very friendly and knowledgeable, which is a major plus. Many customers have praised the store's quick service and reasonable prices. The owner, Jim, is often mentioned as being very helpful and taking care of customers' needs. The store has a good selection of jewelry and watches, and the quality of the work seems to be good. However, some customers have reported issues with the store not being open on Saturdays, which may be a drawback for some people. It's also worth noting that the store has received some complaints about the quality of some of their products, particularly fake Omega parts. Despite these issues, the overall rating is still high, and many customers seem to be very happy with their experiences at this store.