The business is located at Building 5971, Cattleridge Blvd Boulevard in Sarasota City, and offers a wide range of security solutions, including systems, services, and jobs. The company has a reputation for being one of the largest in the world. However, some customers have reported negative experiences, including rudeness and unprofessionalism from security guards.Several customers have mentioned that the security guards can be confrontational and unhelpful, which can lead to frustrating situations. For example, one customer reported being yelled at by a security officer who was trying to have their car towed. Another customer had a similar experience when a security guard tried to pull out a taser on them while they were in the hospital with their son.On the other hand, some customers have had positive experiences with the company's security guards. One customer appreciated the friendly introduction from a new security guard at the gate, while another customer praised the professionalism of a security officer who worked at the downtown Sarasota transfer bus station.The company's website and social media presence appear to be well-maintained, and the business has a wheelchair-accessible entrance and parking lot. However, some customers have reported issues with the company's responsiveness and value.It's worth noting that there have been some reports of security guards allowing unauthorized personnel to park on residential streets, which can cause problems for residents who are trying to get in or out of their driveways. Additionally, some customers have reported feeling threatened or intimidated by the behavior of the security guards.Overall, the business seems to have some areas for improvement, particularly in terms of customer service and professionalism. However, some customers have had positive experiences, and the company's reputation as a large and well-established security provider is likely to attract some customers.The main issue that has been reported by several customers is the unprofessional behavior of some of the security guards. This includes being rude, confrontational, and unhelpful, which can lead to frustrating situations for customers. The company should take steps to address this issue and provide better training to its security guards to ensure that they are providing good customer service.