This business has a great selection of promotional items, apparel, and corporate gifts. They offer a variety of services, including commercial embroidery, custom patch embroidery, and digital printing. The staff is friendly and helpful, and the business is located in a wheelchair-accessible building with a parking lot and entrance. They offer onsite services and online appointments, making it convenient for customers to get their work done. The business has a great reputation, with many customers praising their quick turnaround time, great quality, and excellent customer service.However, some customers have had issues with the business's professionalism, responsiveness, and communication. There have been cases where customers have had to wait a long time for their orders to be completed, and some have received incorrect or damaged products. One customer even reported being yelled at by the owner when they complained about a mistake.Despite these issues, the business has many positive reviews and seems to be committed to providing excellent service. The owner has apologized for mistakes and offered refunds or discounts to customers who were not satisfied. With a little more attention to detail and communication, this business could be a top choice for customers looking for promotional items and apparel.It's worth noting that the business has a unique selling point - it's a women-owned and veteran-owned business, which may appeal to customers who want to support small businesses or women and veteran entrepreneurs. Overall, this business has a lot to offer, but it needs to work on its communication and customer service skills to truly stand out.