This insurance agency is a good option for people looking for a local and reliable service. The business is wheelchair accessible and offers onsite services, making it a convenient choice for customers. The staff is friendly and professional, with many reviewers praising the excellent customer service they received. The agency offers a wide range of insurance services, including auto, home, and business insurance, and has a good reputation for finding affordable rates for its customers.However, there is an issue with communication, as one reviewer experienced poor communication and customer service when trying to get quotes. The reviewer had to submit multiple requests and deal with issues such as not receiving emails and having to rely on texting for policy information. This experience suggests that the agency may not always be reliable or responsive in its communication.Overall, All Star Insurance seems to be a good option for people who value local service and professional staff, but may want to exercise caution when dealing with communication and customer service.