The company offers a convenient way to sell junk cars for cash, with a wide range of working hours, including evenings and weekends. The staff, particularly drivers like Chino, Jose, and Augusto, are often described as friendly, professional, and helpful. They are willing to answer questions and explain the process, which can be a big plus for customers who are new to selling cars. Many reviewers appreciate the fact that they can get cash on the spot and complete the transaction quickly. However, the company's business practices are somewhat questionable, as they often quote prices that are higher than what they are willing to pay, and then deduct for missing or aftermarket parts. This can lead to customers feeling misled or scammed. One reviewer even reported being hung up on twice by a dispatcher who seemed uninterested in resolving the issue. The company's address on Google Maps also appears to be incorrect, which is a serious issue that needs to be addressed. Despite these concerns, the company has a strong track record of providing excellent customer service, and many reviewers have had positive experiences with the drivers and the overall process.