The reviewed location is a veterinarian service that offers a variety of services, including medical check-ups, pet boarding, and emergency care. The staff is friendly and welcoming, with many clients praising the doctors and veterinarians for their compassion and knowledge. However, some clients have experienced long wait times and disorganization, which has led to frustration and disappointment.Some clients have had positive experiences with the location, praising the staff for their kindness and the doctors for their expertise. Dr. Moore and Dr. Hughes are particularly well-liked, with many clients expressing gratitude for their care and attention. The location has also been praised for its cleanliness and the fact that it is wheelchair accessible.On the other hand, some clients have had negative experiences with the location, citing long wait times, disorganization, and poor communication. One client reported being charged an additional $70 for a visit without being informed of the extra fee beforehand. Another client had their cat stolen while it was being boarded at the location, and the staff was not helpful in recovering the animal.One major issue that has been reported by multiple clients is the long wait times, with some clients having to wait up to 2.5 hours to receive care for their pets. This has led to frustration and disappointment, and some clients have expressed concern about the level of care provided.Overall, the location has a mixed reputation, with some clients praising the staff and doctors for their kindness and expertise, while others have had negative experiences with long wait times and disorganization. However, the location has a high rating for pricing, with many clients praising the affordability of the services.It's worth noting that the location has a wheelchair-accessible entrance, parking lot, and restroom, which is a positive feature for clients with mobility issues. However, the lack of transparency and communication with clients about additional fees and wait times is a concern that needs to be addressed.